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Posts Tagged ‘queue

In The Waiting Line

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Dear people of England,

I know all y’all have a big obsession with queueing. The art of people in lines is your thing, like we Dutch are in charge of bicycles and being stoned. Everybody in the world has to queue sometimes, but nobody else can (or would bother to) boast about the skill, variety and finesse with which they do it. And while us foreigners are annoyed with being in an orderly line of grumpy waiting people, you seem to be almost excited about the prospect.

Anyhow, can you please tone it down a bit for the rest of us ? A single line or one queue per register is okay. Queues are optional; there is no need to create an artificial one if customers are being helped immediately (I’m looking at you, local Waitrose). If you have a sign in your store that says “We are using a double queueing system”, then perhaps you’re overdoing it. If you have three people managing a queue for the two registers in your bank, then perhaps you need to rethink your staff assignments. Panic and chaos will not ensue. Not immediately, anyway.

It’s true, there are few things more exciting than experimenting with queues and different queuing systems. As a software engineer, I am well aware of this. But please do your experimenting in private – perhaps in some sort of club? –  in your spare time. Or maybe you can have ceremonial queues on national holidays? Whatever, just don’t bother me with it.


Written by aristillus

March 18, 2013 at 01:08

Posted in Uncategorized

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